Help Topics


Contents

  1. Introduction
  2. Connection
  3. The Refresh Button
  4. Set Current Dir to Default
  5. The Local Edit and Remote Edit Menus
  6. Transfer Mode
  7. Transferring Files in Single Transfer Mode
  8. Transferring Files in Queue Mode
  9. Troubleshooting
    1. Failed To Connect Error
    2. Connection Reset Error
    3. Failed To Disconnect Error
    4. The Local Edit and Remote Edit Menus
    5. Transfer Mode
    6. Change Directory Error
    7. Rename file Error
    8. Transfer Mode Error

    Introduction

    Journey FTP is a file transfer system written to assist travel agents who wish to transfer files to or from their own computers by means of FTP, Telnet or Windows File Sharing. It allows the travel agents to set their computers to automatically transfer many large files overnight so that they will be available the next day.

    Connection

    To connect, choose "Connect" from the "Connect" menu. The top drop down menu on the window that appears will allow you to quickly reconnect to sites that you have visited recently (you must reenter your user name and password). The fields are as follows:

    • "Host Name" is the server you want to log onto.
    • "User Name" is an ID recognized by the server.
    • "Password" is the password related to your user name.
    • "Transfer Mode" is the protocol that you want to use to transfer files.
    • "WFS Workgoup" is the name of the group account
    • "WFS Share Name" is the share name

    The "Transfer Mode" drop-down menu will allow you to select which transfer protocol you wish to use. Simply leave this item on "Automatic" if you wish our program to make the appropriate decsion for you.

    The "WFS Workgroup" and "WFS Share Name" fields need only be filled in when you are connecting using the Windows File Sharing Protocol. For example, to connect to pc114-19 you should use "CIS_INTRO" as the Workgroup and "temp" as the Share Name.

    If you are already connected to a server and wish to disconnect and connect to a new server, simply follow the above procedure again.

    Set Current Dir to Default

    This menu item is available on the "Connect" menu. It will set the local directory that appears on startup to the current local directory.

    The Refresh Button

    Press this button if you wish the list boxes to reflect any file manipulations that you have made.

    The Local Edit and Remote Edit Menus

    These menus let you rename files, create new directories and delete files and directories from the local computer and the server respectively.

    Transfer Mode

    After you get connected, you need to choose one of the two transfer modes:

      Single Transfer Mode: Use this if you wish to transfer only files in the same directory at one time.
      Queue Mode: Use this if you wish to transfer files from multiple servers at one time or leave a great many files to be downloaded automatically over a long period of time.

    Transferring Files in Single Transfer Mode

    There are two list boxes where files are displayed, the local box on the left and the remote box on the right. To receive files, select the files or directories in the remote box and then click on the arrow that points left. To send files, select the files or directories in the local box and then click on the arrow that points right. You may select multiple files by control or shift clicking.
    All directories are displayed in the file lists on both remote and local systems by having their names enclosed in square brackets - ie [dir].To navigate the directory structure one can either use the change directory button, or use a double click on a directory in the list. To move up a directory you must use the Up Directory button. Directories can be transferred, deleted and renamed on both the local and remote systems just like files.
    While files are being transferred a window will appear on the screen, with two status bars. The first bar displays the progress as a percentage of all the files to be transferred, and the second displays the progress as a percentage of the current file being transferred (if only one file was selected both bars are the same).

    Transferring Files in Queue Mode

    After you click the "Queue Mode" radio button, a queueing window will pop up. To add files to the queue, select them using the list boxes and arrows in the first window. You may reconnect to other servers and add files to the queue if you wish. Click on the "Begin Transfers" button to begin downloading the items on the queue. The other buttons can be used to change the order in which files will be transferred and delete items from the queue.

    Troubleshooting

    Failed To Connect Error

    • check the spelling. They are case sensitive
    • do not leave space in the names and passwords

    Connection Reset Error

    • there may be a technical error
    • or the server is just busy
    • try it again or try it later

    Failed To Disconnect Error

    • the transfer job may not be done yet
    • click off the main window, it will disconnect

    Receive File Error

    • make sure you are properly connected
    • the file may not exist
    • the file may be a directory
    • you may not have enough disk space
    • check if you clicked the correct arrow

    Send File Error

    • make sure you are properly connected
    • the file or directory with the same name may already exist
    • the local file may not exist
    • check if you clicked the correct arrow
    • ther may not be enough disk space

    Change Directory Error

    • a directory with the same name may aready exist
    • the name may be a file instead of a directory

    Rename File Error

    • a file with the same name aready exists
    • a directory with the same name already exists
    • use a different name

    Transfer Mode Errors

    • make sure you have chosen the correct transfer mode.
    • make sure there is enough disk space in the local machine
    • make sure you clicked the corresponding arrow